Vendor Privacy Scorecard · Asana
Asana AI: is it safe for client information?
AI summaries, status updates and workflow help inside Asana.
Bottom line
Good fit for project work. Keep sensitive client data out of task descriptions unless your plan covers it.
Does it train on your data? By plan
Paid plans with AI: No training
Asana states customer data is not used to train its or third-party models.
What an auditor will ask
- Trains AI on your data? No
- Not used for training.
- Retention you can control? Depends on plan
- Follows your Asana data retention settings.
- Signs a HIPAA BAA? Depends on plan
- HIPAA support is offered on select Enterprise plans. Confirm in writing.
- Staff may read your content? No
- Not reviewed for training.
Security certifications
- SOC 2 Type II
- ISO/IEC 27001
- ISO/IEC 42001
Set it up the safe way
- Have an admin confirm which AI features are turned on.
- Keep health and financial details out of tasks unless your plan covers them.
Asana trust centerBusiness privacy terms
Summarized from Asana's published terms, last checked 10/1/2026. Vendors change terms. Confirm every point against the agreement you actually signed. This is not legal advice.
Using Asana AI at work? An unvetted tool can cost you your license.
When an employee pastes client information or confidential files into Asana AI without the correct safeguards, licensing boards and regulatory bodies hold you responsible. AI Governance Rule Watch™ documents your approved tool roster, vendor reviews, and staff guidelines in permanent diligence records ready for any audit.
Founding member rate. Cancel anytime. Plus applicable taxes. Renews until canceled. Not legal advice and not a compliance certification.