Vendor Privacy Scorecard · Fireflies.ai
Fireflies.ai: is it safe for client information?
An AI meeting notetaker that records, transcribes and summarizes calls.
Bottom line
Reasonable on Business and Enterprise with consent rules. Control auto-join so it does not record meetings without permission.
Does it train on your data? By plan
Free and Pro: No training
Fireflies states it does not train AI models on customer meeting data.
Business and Enterprise: No training
Adds admin controls, retention settings and private storage options.
What an auditor will ask
- Trains AI on your data? No
- Fireflies states meeting data is not used for training.
- Retention you can control? Depends on plan
- Enterprise admins can set retention and deletion.
- Signs a HIPAA BAA? Depends on plan
- Fireflies offers HIPAA support on Enterprise. Confirm a signed BAA first.
- Staff may read your content? No
- Not reviewed for training.
Security certifications
- SOC 2 Type II
- GDPR
Set it up the safe way
- Limit auto-join to internal meetings.
- Announce recording and get consent from every attendee.
- Set a retention period for recordings and transcripts.
Fireflies.ai trust centerBusiness privacy terms
Summarized from Fireflies.ai's published terms, last checked 10/1/2026. Vendors change terms. Confirm every point against the agreement you actually signed. This is not legal advice.
Using Fireflies.ai at work? An unvetted tool can cost you your license.
When an employee pastes client information or confidential files into Fireflies.ai without the correct safeguards, licensing boards and regulatory bodies hold you responsible. AI Governance Rule Watch™ documents your approved tool roster, vendor reviews, and staff guidelines in permanent diligence records ready for any audit.
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