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Vendor Privacy Scorecard · Mistral AI

Mistral Le Chat: is it safe for client information?

A European AI assistant and model platform.

Depends on plan and settings

Bottom line

Use Team or Enterprise for work. Free and Pro chats can be used for training unless turned off.

Does it train on your data? By plan

  • Free and Pro (personal): User or admin setting

    Chats may be used to train models unless the user opts out.

  • Team and Enterprise: No training

    Business content is not used for training.

  • API: No training

    Not used for training on paid API use. Zero retention is available on request.

What an auditor will ask

Trains AI on your data? Depends on plan
Business and paid API do not train. Personal plans depend on a setting.
Retention you can control? Depends on plan
Enterprise and API offer retention controls.
Signs a HIPAA BAA? No
Not a standard offering. Keep health information out.
Staff may read your content? Depends on plan
Content may be reviewed for abuse.

Security certifications

  • SOC 2 Type II
  • ISO/IEC 27001
  • GDPR

Set it up the safe way

  1. Use Team or Enterprise for client work.
  2. Ban personal accounts for work in your Staff AI Acceptable Use Policy.
  3. Save the business terms and your review date.

Mistral AI trust centerBusiness privacy terms

Summarized from Mistral AI's published terms, last checked 10/1/2026. Vendors change terms. Confirm every point against the agreement you actually signed. This is not legal advice.

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Using Mistral Le Chat at work? An unvetted tool can cost you your license.

When an employee pastes client information or confidential files into Mistral Le Chat without the correct safeguards, licensing boards and regulatory bodies hold you responsible. AI Governance Rule Watch™ documents your approved tool roster, vendor reviews, and staff guidelines in permanent diligence records ready for any audit.

Founding member rate. Cancel anytime. Plus applicable taxes. Renews until canceled. Not legal advice and not a compliance certification.