Vendor Privacy Scorecard · monday.com
monday.com AI: is it safe for client information?
AI summaries, writing and automations inside monday.com boards.
Bottom line
Good fit for project work. Keep sensitive client data out of boards unless your plan covers it.
Does it train on your data? By plan
Paid plans with AI: No training
monday.com states customer data is not used to train third-party models.
What an auditor will ask
- Trains AI on your data? No
- Not used for training.
- Retention you can control? Depends on plan
- Follows your account settings.
- Signs a HIPAA BAA? Depends on plan
- HIPAA support is offered on Enterprise. Confirm in writing.
- Staff may read your content? No
- Not reviewed for training.
Security certifications
- SOC 2 Type II
- ISO/IEC 27001
- ISO/IEC 27018
- ISO/IEC 42001
Set it up the safe way
- Have an admin confirm which AI features are turned on.
- Keep health and financial details out of boards unless your plan covers them.
monday.com trust centerBusiness privacy terms
Summarized from monday.com's published terms, last checked 10/1/2026. Vendors change terms. Confirm every point against the agreement you actually signed. This is not legal advice.
Using monday.com AI at work? An unvetted tool can cost you your license.
When an employee pastes client information or confidential files into monday.com AI without the correct safeguards, licensing boards and regulatory bodies hold you responsible. AI Governance Rule Watch™ documents your approved tool roster, vendor reviews, and staff guidelines in permanent diligence records ready for any audit.
Founding member rate. Cancel anytime. Plus applicable taxes. Renews until canceled. Not legal advice and not a compliance certification.