Vendor Privacy Scorecard · Perplexity AI
Perplexity: is it safe for client information?
An AI research and answer engine with cited sources.
Bottom line
Use Enterprise Pro for work. Personal accounts can be used to improve the service unless turned off.
Does it train on your data? By plan
Free and Pro (personal): User or admin setting
A setting controls whether data is used to improve models.
Enterprise Pro: No training
Enterprise data is not used for training.
What an auditor will ask
- Trains AI on your data? Depends on plan
- Enterprise Pro does not train. Personal plans depend on a setting.
- Retention you can control? Depends on plan
- Enterprise admins control retention.
- Signs a HIPAA BAA? No
- Not a standard offering. Keep health information out.
- Staff may read your content? Depends on plan
- Follows plan terms.
Security certifications
- SOC 2 Type II
Set it up the safe way
- Use Enterprise Pro for anything involving client matters.
- Never paste confidential documents into a personal account.
- Check every cited source before relying on an answer.
Perplexity AI trust centerBusiness privacy terms
Summarized from Perplexity AI's published terms, last checked 10/1/2026. Vendors change terms. Confirm every point against the agreement you actually signed. This is not legal advice.
Using Perplexity at work? An unvetted tool can cost you your license.
When an employee pastes client information or confidential files into Perplexity without the correct safeguards, licensing boards and regulatory bodies hold you responsible. AI Governance Rule Watch™ documents your approved tool roster, vendor reviews, and staff guidelines in permanent diligence records ready for any audit.
Founding member rate. Cancel anytime. Plus applicable taxes. Renews until canceled. Not legal advice and not a compliance certification.